Refund policy

We've all been here "The shirt is great but the design looks a little...Drunk?" or "Love the print but the white tee I ordered is a bit, red?". Nobody likes receiving incorrect colours or doggy prints. While we do our best to be as accurate as possible, sometimes human error results in a wrong t-shirt being sent, or a small mark missed on a shirt (grrr!). Issues like this represent less than 1% of our orders, but then they do arise, we’ll handle it!

Incorrectly Fulfilled or Damaged items

BJP Tees will replace or reprint an item if it has been delivered with defects or incorrectly (wrong design, style/colour/sizes). On receipt of a photo of the item received, we will reprint and send out a replacement at no charge. You don’t even need to send back the incorrect goods, yep you get to keep it. (That's a back up gift for someone right there!)

Change of Mind

BJP Tees does not offer exchanges or refunds due to change of mind. ‘Change of Mind’ includes but not limited to

  • Customer prefers another sizing
  • Customer ordered the wrong colour or design
  • Customer is not "Feelin' it" anymore

So if you're on your 3rd glass of Hunter Valley plonk PLEASE double check everything before you make a click you can't take back.